SERVER – TRAVEL CENTER

SERVER – TRAVEL CENTER

Basic Purpose:

  • To serve the guests food, drinks and snacks. Shall represent the San Felipe Travel Center in a professional and exemplary manner and promote the success of the San Felipe Travel Center to guests, staff and any other parties.

Minimum Qualifications

  • Six (6) months experience in food preparation in a restaurant, kitchen or dining area; or an equivalent combination of education and experience.
  • Work is performed in the kitchen area with exposure to heat, fumes and steam. Lifting large hot and cold trays required with lifting up to 25 pounds. Prolonged standing and walking is required.

Required Competencies

Integrity / Honesty
All San Felipe Pueblo Enterprise employees must operate in an ethical manner by following all San Felipe Pueblo Enterprise policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.

Customer Service
Develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.

Teamwork
Work effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects.

Listening
Incumbents in this position must be able to understand auditory messages and non-verbal cues to derive meaning from spoken material. Requires the ability to remain attentive.

Effort and Initiative
Incumbent in this position must have the ability to work and take action without specific direction and without being monitored.

Department

Travel Center

Supervisor

Restaurant Manager

 

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