Employment

 
 

Interested in an exciting career
at Black Mesa Travel Center?

If so, please see the current job openings below. The best way to apply is online through the website.

Please contact our Human Resources Department at (505) 867-6700 ext. 162 or toll free 1-877-529-2946 for more information or inquiries about posted positions.

To apply in person, visit our casino located at Exit 252 off of I-25, approximately 10 miles north of Bernalillo.

All casino employees must be licensed through the San Felipe Gaming Commission. We are a drug-free work place and a pre-employment drug test is required.

 

Cashier Part Time – Travel Center

Incumbents in this position are responsible for greeting San Felipe Travel Center customers, calculating item sales, and returning correct change.

MINIMUM EDUCATION:

  • High school diploma or GED equivalent required

MINIMUM EXPERIENCE:

  • 6 months cashier/cash handling experience; or an equivalent combination of education and experience.

MINIMUM SKILL REQUIREMENTS:

  • All San Felipe Travel Center employees must operate in an ethical manner by following all San Felipe Enterprise policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.
  • All San Felipe Travel Center employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.
  • All San Felipe Travel Center employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.
  • All San Felipe Travel Center employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects.
  • Incumbents in this position must have the ability to communicate ideas, thoughts, and facts verbally. Must be able to speak using correct grammar, appropriate body language, proper tone and inflection, recognizing non-verbal cues, and respecting the audience to effectively communicate ideas.
  • Incumbents in this position must be able to understand auditory messages and non-verbal cues to derive meaning from spoken material. Requires the ability to remain attentive.
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Maintenance Technician –
Travel Center

Job Title: Maintenance Technician
Reports To: Supervisor
FLSA Status: Non- Exempt
Department: Soft Maintenance
Location: Travel Center

Summary: Incumbent in this position is responsible for the cleaning and maintaining the appearance of San Felipe Casino interior and exterior areas by performing custodial maintenance duties including dusting, mopping, finishing and buffing floors, vacuuming and shampooing carpets, cleaning and restocking restrooms.

All San Felipe Casino employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. He/she must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.

Essential Duties and Responsibilities: Include the following. Other duties may be assigned.

  • Works independently and achieves daily tasks to standards.
  • Helps customers when asked.
  • Sweep and mop floors.
  • Vacuum carpets.
  • Clean restrooms and restock paper and soap supplies.
  • Perform routine maintenance to custodial equipment.
  • Empty trash receptacles and ashtrays and bag trash for proper disposal.
  • Ensure proper care in the use and maintenance of equipment and supplies; promotes continuous improvement of workplace safety and environmental practices.
  • Perform all work activities in accordance with Casino safety policies and procedures.
  • Attend and satisfactorily complete required training as directed by the Supervisor or the Human Resources Department.
  • Maintain professional hygiene and appearance in accordance with departmental policies and procedures.
  • Must perform all duties in compliance with the casino’s safety policies and procedures.
  • All San Felipe Casino employees must be competent in working effectively with department members and members of other departments to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments.
  • Keeps others informed and up-to-date about tasks, progress, or projects.
  • Contributes to a team-oriented, continuous improvement, quality process.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

One (1) year custodial experience preferred. Must be able to lift a minimum of 20 pounds on a regular basis and sustain prolonged walking and standing. Extended working hours, including weekends, may be required. Must possess Class III Gaming License.

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos.

Math Ability:

Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s.

Reasoning Ability:

Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.  Ability to deal with problems involving a few concrete variables in standardized situations.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools or controls. Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch, or crawl. Must be able to lift a minimum of 20 pounds on a regular basis.

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Security Officer – Casino/Slot Stop

POSITION TITLE:    SECURITY OFFICER
SUPERVISOR:          Security Sergeant
SHIFT:                       Varies
JOB LOCATION:      Black Mesa Casino/Black Mesa Travel Center Slot Stop

BASIC PURPOSE:

This is an entry-level position where the incumbent receives formal and on-the-job training in security procedures, duties and procedures relating to the protection, safeguarding, and security of Black Mesa Casino assets, personnel, customers, and visitors.

TYPICAL FUNCTIONS:

  • Observe casino operations for irregular activities such as cheating or theft by employees or patrons, using visual observation, audio/video equipment when available.
  • Report all violations and suspicious behaviors to supervisors, verbally, or in writing.
  • Provide oversight and security for large currency transportation.
  • Patrol allocated areas as directed, which includes the outside perimeter.
    • On foot or company vehicle (must be insured by company)
  • Work as a team with other security officers, staff, and departments.
  • Maintain logs and/or records of activity during the scheduled shifts.
  • Provide assistance and/or information to Casino guests and others when necessary.
  • Enforce Black Mesa Casino employee badge procedures, Security Standard Operating Procedures as well as Black Mesa Casino Handbook.
  • Maintain professional hygiene and appearance in accordance with departmental policies and procedures.
  • Attending and satisfactorily complete required training as directed by the Security Supervisor, Security Director, or the Human Resources Department.
  • Must perform all duties in compliance with the casino’s safety policies and procedures.
  • OTHER DUTIES ASSIGNED.

REQUIRED COMPETENCIES

  • Integrity / Honesty

All Black Mesa Casino employees must operate in an ethical manner by following all Black Mesa Casino policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.

  • Customer Service / Client Orientation

All Black Mesa Casino employees must be able to develop a clear understanding of customers’ needs and goals while maintaining clear communication with customers regarding meeting their expectations. Must follow through and respond to customers’ requests and inform them of action taken in a courteous, professional manner.

  • Teamwork

All Black Mesa Casino employees must be competent in working effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up to date about tasks, progress, or projects.

  • Listening

Incumbents in this position must be able to understand auditory messages and non-verbal cues to derive meaning from spoken material. Requires the ability to remain attentive.

  • Learning

Incumbents in this position must have a desire and invest effort to acquire new knowledge and skills for work.

  • Effort and Initiative

Incumbents in this position must have the ability to work and act without specific direction and without being monitored.

MINIMUM QUALIFICATIONS:

  • High School Diploma, GED, or equivalent, preferred and/or 6 months experience in law enforcement, security, or surveillance preferred; or an equivalent combination of education and experience. but not necessary
  • If no GED, plans to obtain it will be required in a certain time frame decided by Human Resources
  • Extended working hours, including weekends, may be required.
  • Must possess Class III Gaming License.
  • Valid Driver’s License with clean driving record.  
    • Disclaimer: Restrictions will be placed on Officer(s) who cannot be insured by the
    company Insurance holder to not utilize company vehicles.
Apply Now

Server – Travel Center

BASIC PURPOSE:

To serve the guests food, drinks and snacks. Shall represent the San Felipe Travel Center in a professional and exemplary manner and promote the success of the San Felipe Travel Center to guests, staff and any other parties.

TYPICAL FUNCTIONS:

  • Maintaining beverage station by restocking cups, ice, and dispensers.
  • Responsible for serving the guest’s food, drinks and snacks while providing exemplary service.
  • Must demonstrate fiscal responsibility by providing proper change to guests and accurately completing end of shift paperwork.
  • Complete all side work and maintain par levels of condiments and paper products in work areas.
  • Coordinate with the kitchen and servers daily events and specials.
  • Wipe and buss dining tables and chairs.
  • Empty trash.
  • Sweep and mop floors.
  • Know the menu to include, pricing and ingredients.
  • Report equipment malfunctions to supervisor.
  • Daily side-work (vacuum, sanitize table and chairs, fill salt & pepper, and other assigned duties)
  • Maintain professional hygiene and appearance.
  • Attend and satisfactorily complete required training as directed by the Supervisor or the Human Resources Department.
  • Must perform all work functions in accordance with the San Felipe Pueblo Enterprise Safety Policies and Procedures.
  • Other duties as assigned.

REQUIRED COMPETENCIES:

  • Integrity / Honesty

All San Felipe Pueblo Enterprise employees must operate in an ethical manner by following all San Felipe Pueblo Enterprise policies and procedures relating to cash transactions, handling, tracking, and proper behavior between staff and customers. Incumbent must conduct oneself above the appearance of doing something wrong.

  • Customer Service

Develop a clear understanding of customers’ needs and goals while maintaining clear communication with customer regarding meeting their expectations. Must follow though and respond to customers’ requests and inform them of action taken in a courteous, professional manner.

  • Teamwork

Work effectively with division members and members of other divisions to resolve common issues or problems as well as listening and seeking others’ perspective on how to complete assignments. Keeps others informed and up-to-date about tasks, progress, or projects.

  • Listening

Incumbents in this position must be able to understand auditory messages and non-verbal cues to derive meaning from spoken material. Requires the ability to remain attentive.

  • Effort and Initiative

Incumbent in this position must have the ability to work and take action without specific direction and without being monitored.

MINIMUM QUALIFICATIONS:

  • Six (6) months experience in food preparation in a restaurant, kitchen or dining area; or an equivalent combination of education and experience.
  • Work is performed in the kitchen area with exposure to heat, fumes and steam. Lifting large hot and cold trays required with lifting up to 25 pounds. Prolonged standing and walking is required.

DEPARTMENT:         TRAVEL CENTER
SUPERVISOR:           RESTAURANT MANAGER

Apply Now